Pwps with infinityfree you can remove your domain?
You can remove your domain on both IF and here. The rule of not being able to remove a domain from a suspended account applies on IF as well, so that policy is the same.
Pwps And didn't I suspend my account myself?
No, not the account you mentioned in your first post. I explained the reason for the suspension below.
Pwps Why am I suspended can I get the reason?
When you created the account, it seemed to be created on the same IP as another user who created a malicious account. When their account was taken down, so was yours due to the signup IP being the same. To avoid this in the future, don’t use a VPN or public WiFi when logging into the control panel for the first time (This issue is at the iFN level, so it affects IF as well).
To get your domain (and files of you want them) back, do the following:
Request a re-activation of your account via a support ticket in the client area. We can’t help you with permanent suspensions here
Once you get an email saying your account has been reactivated, enter the account, and take a backup (Unless you already have one). We recommend using FileZilla to download a copy of the htdocs folder to your computer, and the “Export” tab in PHPMyAdmin to download a copy of your database(s), if you are using them.
In the control panel, navigate to “Addon Domains”, “Subdomains”, and “Parked Domains”, and delete every domain from each of these sections.
Go back to the client area (https://app.tinkerhost.net/accounts) and create a new account (Use the same domain name)
Once the account is setup, upload the htdocs folder and your databases (Using the “Import” button in PHPMyAdmin this time).
Let me know if you have any other questions!