I've been trying to connect to my hosting account through FileZilla to upload files, but I keep getting a 530 response saying "Login authentication failed" once it attempts to verify the password. The log line for the IP connection appears correct, displayed as "Connecting to 185.27.134.11:21..." within FileZilla's output. I am inputting the username and password directly from my hosting account's FTP information, and have entered both through copy/paste and manual input to verify the correct username/password is being entered, and have tried resetting the password three times, but have not had any different results.
I have also tried to connect through WinSCP, but receive an "Authentication Failed" message upon attempting login.
Edit: The account username is thsi_36031982