What is the EP limit?
The EP limit is a measure of the Entry Processes used by your website. Each time a PHP script is called, an Entry Process is created to run that script and send the result to your visitor. If 5 people visit your website at a time, and 3 PHP scripts are needed on each request, 15 Entry processes are used. If too many Entry Processes are open at once, your account is throttled, but not suspended.
TinkerHost does not suspend websites for hitting the Entry Process limit. Instead, we cancel the request, and send an error message back to your visitor, prompting them to try again later.
How do I avoid the EP limit?
Here are a few suggestions to help you avoid the EP limit:
- Only use the .php extension on files that contain PHP code.
- If possible, convert simple PHP files to plain HTML
- Reduce the amount of PHP files required per page load (Combine multiple files into one)
- Reduce or remove background requests made to the server (AJAX, etc)
- Reduce the amount of time it takes for a PHP script to run
How do I get more Entry Processes on my account?
Free hosting accounts cannot request an increase in their Entry Process count. Please upgrade to premium hosting if you require more Entry Processes.
